We understand that sometimes employees may have personal and/or work issues that they need help with.  As a manager you should be aware of the services that are available to you and to which you can refer staff.  These services include an external Employee Assistance Programme (EAP).

Referrals to EAP: Where needed, you can refer an employee to an outside counselling service through the Employee Assistance Programme (EAP).  EAP is a supportive and confidential programme.  Advice and support is available 24 x 7 from trained professional counsellors.  Where you refer an employee to EAP we will generally pay for up to three sessions. Where you believe EAP can be of real assistance to an employee then contact your manager or HR to get the details of your local EAP provider and give them a call.